KYC forms for gas at VP offices: Agrawal

South Goa district Collector N D Agrawal on Wednesday said that LPG gas customers need not make a rush at the offices of the gas dealers to fill up the “Know Your Customer” (KYC) forms.

He said the district administration will fix dates for the customers to fill their KYC forms at their respective village panchayat offices. “We will come out with a detailed program for the filling of KYC forms right at the village panchayat offices. The customers need not make a rush at the offices of the gas dealers,” he said, and hoped the mad rush will end now.

Replying to a question, Agrawal said he has received many complaints on the failure by the gas dealers to deliver the cylinders at the doorsteps of the customers. “The rule mandates the dealers to deliver the cylinders at the residence of the customers. In cases where they have failed to do so, the dealers should deduct their delivery charges”, he added.

Replying to another question, Agrawal said the gas companies have been told to appoint Personal Relations officers for the customers to get their grievances resolved.  [H]