Margao cable agency ordered to refund deposit
The Consumer Disputes Redressal Forum, South Goa has directed a cable agency and operator to refund the deposit with nine per cent interest to the complaint and also directed the opponents to collect the set top box and pay damages of Rs 7,500 with 9% interest per annum from the date of filing the complaint till its realization to the complainant.
In his complaint filed with the Forum comprising President Jayant Prabhu and member Savita Kurtarker against Wire & Wireless (India) Ltd, Noida and Margao Citi Cable, Shridhar Rao claimed that the opposite parties disconnected the service despite the complainant regularly paying the subscription amount.
After going through the complaint, the Forum observed that it is a clear case of deficiency in service and that the complainant is entitled for damages. [H]