People unsatisfied with superintendent of police, sub-divisional police officer, can approach director general of police with complaints
If a complainant is not satisfied with the local police inspector (PI), sub-divisional police officer (SDPO) or district superintendent of police, he/she can approach the director general of police (DGP), Kishan Kumar with his/her complaint. The DGP will hear the grievances of the public on all working days between 11am and 12pm, deputy inspector general of police (DIG) O P Mishra told mediapersons.
The Goa police have recently launched 'Saad-Sanvaad', a community policing scheme where a regular interaction takes place between district SPs in their respective jurisdictions and the people, to understand their problems.
Mishra said that to make senior officers available for redressal of public grievances, the district SPs in the South and North and all SDPOs will be available to the members of the public on working days at their respective district headquarters between 4.30pm and 5.30pm. He added that all PIs will also be available to the public in their respective police stations between 4.30pm and 5.30pm daily.
"Any complainant who is not satisfied with the local PI, and has also exhausted other channels of grievance redressal, can meet the DGP on working days between 11am and 12pm," Mishra said. [TOI]